GDPR AND DATA PROTECTION
EcoBin Cleaners LTD Last updated: 01/02/2026
1. Our Commitment to Data Protection
EcoBin Cleaners LTD is committed to protecting personal data and respecting the privacy rights of all users and customers. We process personal data in accordance with: UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. Our business operates from Soham, Cambridgeshire, United Kingdom.
2. What Personal Data We Process.
We may collect and process: Name and surname, Email address, Phone number, Service address, Booking and subscription details, Communication history and Technical data (IP, cookies, website usage). Payment details are processed securely by third-party providers. We do not store card details.
3. Why We Process Your Data.
We process personal data to: Provide and manage our services, Process bookings and subscriptions, Communicate with customers, Meet legal and accounting obligations, Improve our website and services and Carry out marketing activities (where permitted)
4. Lawful Bases for Processing.
We process personal data under the following lawful bases: Performance of a contract, Legal obligation, Legitimate business interests, Consent (where applicable)
5. Data Storage and Security.
We take appropriate technical and organisational measures to protect personal data, including: Secure platforms, Restricted access, Strong passwords and authentication and Trusted third-party providers. We only retain data for as long as necessary for legal or operational purposes.
6. Your GDPR Rights.
Under UK GDPR, you have the right to: Access your personal data, Request correction of inaccurate data, Request erasure (“right to be forgotten”), Restrict or object to processing, Request data portability and Withdraw consent at any time.
7. How to Make a GDPR Request.
To exercise any of your rights, contact us at: contact@ecobincleaners.co.uk
Subject: GDPR Request. We may request proof of identity. We will respond within 30 days, as required by law.
8. Data Sharing.
We only share data with trusted third parties necessary to run our business, such as: Payment processors, Booking systems, CRM tools and Website and hosting providers. We never sell personal data.
9. Data Breaches.
In the unlikely event of a data breach, we will: Investigate immediately, Take steps to limit impact, Notify relevant authorities where legally required and Inform affected users if there is a high risk to their rights and freedoms.
10. Contact and Complaints.
If you have concerns about how your data is handled, contact us first. You also have the right to lodge a complaint with the UK supervisory authority: Information Commissioner’s Office (ICO).