PRIVACY POLICY
EcoBin Cleaners LTD Last updated: 01/02/2026
1. Introduction
EcoBin Cleaners LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website or services.
Business location: Soham, Cambridgeshire, United Kingdom
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following data:
2.1 Personal information (Full name, Email address, Phone number, Home address / service address and Postcode)
2.2 Payment information. Payments are processed securely by third- party providers. We do not store card details.
2.3 Booking and service data: Subscription details, Service history and Communication records.
2.4 Technical data: IP address, Device and browser type, Website usage data (cookies, analytics).
3. How We Use Your Information.
We use your data to: Provide and manage our services, Process bookings and subscriptions, Take and manage payments, Communicate with you, Improve our website and services, Send service updates and important notifications, and Marketing purposes (where permitted).
4. Photography and Marketing Content
We may take photos or videos of bins (before/after) for marketing purposes. These materials: Will not include faces or identifying individuals and Will not show personal or sensitive information. By using our services, you consent to this.
5. Lawful Basis for Processing
We process your data under the following legal bases: Performance of a contract, Legal obligation, Legitimate business interests, or Your consent (where applicable)
6. Sharing Your Data
We may share data only with trusted third parties such as: Payment processors, Booking and CRM platforms, Website hosting providers or Marketing and analytics services. All third parties are required to handle your data securely and lawfully. We never sell your personal data.
7. Data Storage and Security
We take appropriate technical and organisational measures to protect your data. Your information is stored securely and only accessible to authorised persons. We retain personal data only as long as necessary for business or legal purposes.
8. Your Rights
Under UK GDPR, you have the right to: Access your data, Request correction, Request deletion, Object to processing, Request data portability or Withdraw consent. You can exercise these rights by contacting us.
9. Cookies
Our website uses cookies to: Improve performance, Analyse traffic and Improve user experience. You may disable cookies through your browser settings. A separate Cookie Policy may apply.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
11. Children’s Data
Our services are not intended for children under 16. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
13. Contact Us
For privacy-related matters, contact:
EcoBin Cleaners LTD
Soham, Cambridgeshire, UK
contact@ecobincleaners.co.uk 07804 505 544